At Carters Painting Services, INC., we value our customers’ trust and privacy. We are committed to maintaining a spam-free experience and ensuring that our communication methods adhere to ethical and legal standards.

This Spam Policy outlines our stance on unsolicited communications, how we handle marketing emails, and what actions we take against spam.

1. Definition of Spam

Spam refers to unsolicited, bulk, or irrelevant messages sent via email, SMS, or any other digital communication method. This includes but is not limited to:

  • Unsolicited promotional emails.
  • Unwanted advertisements sent via text messages.
  • Excessive or irrelevant messages posted in online forums or comments.

Carters Painting Services, INC. strictly prohibits spam and does not engage in or tolerate any form of unsolicited marketing communications.

2. Our Commitment Against Spam

We uphold a zero-tolerance spam policy and ensure:

  • No unsolicited emails or messages – We only send communications to individuals who have opted in, requested a quote, or engaged with our services.
  • Clear and easy opt-out options – Every marketing email includes a “Unsubscribe” link for customers to stop receiving messages at any time.
  • Respect for privacy laws – We comply with the CAN-SPAM Act, GDPR, and other relevant regulations to protect our customers from spam.

3. When We May Contact You

We only send emails or messages under the following circumstances:

  • Service Updates – Information related to ongoing projects, invoices, or scheduled work.
  • Customer Requests – Responses to inquiries, estimates, or service bookings.
  • Marketing Emails (Only for subscribers) – Occasional promotions, discounts, or service updates for customers who have opted in.

4. How to Opt Out of Communications

If you receive an unwanted email or message from Carters Painting Services, INC., you may:

  • Click the “Unsubscribe” link at the bottom of any marketing email.
  • Reply with “STOP” to opt out of SMS communications.
  • Contact us to request removal from our contact list.

Once unsubscribed, we will no longer send promotional messages but may still contact you regarding active projects or service-related inquiries.

5. Reporting Spam

If you believe you have received spam from our company in error, please notify us immediately. We will investigate and take appropriate action to prevent future occurrences.

6. Consequences of Violating This Policy

We strictly prohibit our employees, affiliates, or third parties from engaging in spam-related activities. If any spam-related violations occur:

  • Offenders may face immediate termination of contracts or services.
  • We may report violations to relevant legal authorities.
  • Offenders may face penalties under anti-spam laws.

7. Compliance with Anti-Spam Laws

Carters Painting Services, INC. complies with:

  • CAN-SPAM Act (U.S.) – We do not use deceptive subject lines, include clear sender information, and provide opt-out options.
  • GDPR (Europe) – We do not send marketing emails without explicit consent.
  • Other Applicable Regulations – We follow all anti-spam laws in regions where we operate.

8. Updates to This Policy

We may update this Spam Policy as needed. Changes will be posted on our website with a new Effective Date.

Customers are encouraged to review this policy periodically for updates.

9. Contact Us

For any questions or concerns regarding this spam policy, please contact us using the contact details given.